Knowledge Base

Self-service IT solutions and step-by-step guides to solve common technical problems

Found 14 articles
Windows
Easy
How to Reset Your Windows Password
Step-by-step guide to reset your Windows login password when you're locked out.
5 steps5 min
Email
Easy
Setting Up Email in Outlook
Complete guide to configure your email account in Microsoft Outlook.
6 steps7 min
Network
Medium
Connecting to Company VPN
How to set up and connect to your company's VPN for secure remote access.
6 steps10 min
Security
Medium
Protecting Against Ransomware
Essential steps to protect your computer and data from ransomware attacks.
7 steps8 min
Windows
Easy
Fix a Slow Running Computer
Troubleshoot and speed up a computer that has become sluggish over time.
7 steps12 min
Windows
Easy
Adding a Network Printer
How to connect to and install a network printer in Windows.
6 steps6 min
Security
Easy
Setting Up Two-Factor Authentication
Enable two-factor authentication (2FA) to secure your accounts.
6 steps5 min
Microsoft 365
Easy
Setting Up OneDrive File Sync
Configure OneDrive to automatically backup and sync your files.
6 steps7 min
Network
Easy
Troubleshooting WiFi Connection Issues
Fix common WiFi connectivity problems on Windows computers.
7 steps8 min
Backup
Medium
Backing Up and Restoring Files
How to properly backup your important files and restore them when needed.
7 steps10 min
Microsoft 365
Easy
Getting Started with Microsoft Teams
Learn the basics of using Microsoft Teams for communication and collaboration.
8 steps9 min
Windows
Easy
Clearing Browser Cache and Cookies
How to clear your browser cache and cookies to fix website issues.
5 steps4 min
Network
Easy
Mapping a Network Drive
How to map a network shared folder as a drive letter on your computer.
6 steps5 min
Security
Easy
Identifying Phishing Emails
Learn how to recognize and avoid phishing scams and malicious emails.
7 steps6 min

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